The Power of Ops Tools in CRE

July 1, 2024

2 minute read

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In today’s fast-paced real estate market, operational efficiency and enhanced tenant experiences are not just goals—they are necessities.

Equiem's operational tools offer a comprehensive solution tailored to the unique needs of property management teams, aiming to streamline operations and elevate tenant satisfaction.

Here’s how Equiem's tools revolutionize property management across various dimensions:

Visitor Management: Streamlined Access and Enhanced Security

Equiem's operational tools simplify the visitor management process, ensuring a seamless check-in experience that not only boosts security but also leaves a positive first impression. By capturing visitor information efficiently, the platform enhances building security protocols and provides a welcoming experience for guests.

Request Management: Efficient Handling of Maintenance and Repairs

The Request Management feature allows occupants to easily submit requests, which are then intelligently routed to the appropriate personnel. This tool ensures that all maintenance and repair tasks are addressed promptly and effectively, increasing operational efficiency and tenant satisfaction.

Bookings: Simplifying Reservations and Utilization of Amenities

With Equiem's operational tools, reserving spaces and amenities becomes hassle-free. The Bookings tool supports a more connected and flexible work environment by allowing tenants to book meeting rooms, event spaces, and other resources quickly and easily, enhancing the overall functionality of the property.

Permits: Efficient Permit Management and Compliance

The Permits tool streamlines the process of obtaining necessary permissions for onsite work, managing contractor access efficiently, and ensuring compliance with safety standards. This feature not only simplifies the permit issuance process but also provides robust tracking and auditing capabilities.

Operational Insights: Data-Driven Decision Making

Equiem's operational tools empower property managers to make informed, data-driven decisions. Features such as activity logs, performance evaluations, and trend analysis provide valuable insights into the building’s operations, enabling continuous improvement and strategic planning.

British Land’s Experience with Equiem's Tools

Johan Joubert, Digital Placemaking Programme Manager at British Land, shares his experience:

The implementation of Equiem's operational tools has refined our operations, providing us with operational tools that have streamlined processes and service delivery. From managing visitor access seamlessly to ensuring efficient handling of work orders and simplifying amenity bookings, Equiem's tools have been instrumental in enhancing our operational delivery.


Equiem's operational tools are not just tools; they’re a transformational solution for property managers seeking to improve efficiency, enhance tenant experiences, and streamline day-to-day operations. With its comprehensive suite of features, Equiem's operational tools are an essential asset for any property looking to stay competitive in the modern real estate landscape.

Ready to revolutionize your property management approach? Book a demo to discover more about Equiem's operational tools and how they can help you enhance your property’s operational efficiency and tenant satisfaction.

Topics: Ops