The personal data we collect from you might include your:

• Name;
• Email address;
• Postal address, including postcode;
• Telephone number;
• Mobile number;
• Date of birth;
• Payment information;
• IP address and other device information;
• Your activity on our Website;
• Operating system information, the browser type, and the address of a referring Website;
• Your location data, to enable your digital access pass (where available) for the building or site to which the Portal relates
• Information you provide us relating to your interests and skills; and
• Your location data, to eother information relating to you that you choose to provide to usnable your digital access pass (where available) for the building or site to which the Portal relates

Except as described in this Privacy Policy, we do not generally ask you to disclose any sensitive information (e.g., medical information, details of race, religious or political beliefs, data concerning sexual orientation or sex life or membership of a trade union, or genetic or biometric data) to us. If we do ask you to provide us with any sensitive information, we will normally ask for your explicit consent in order to process this information.

Information that you provide to us

We collect information from you when you:

• create an account and profile on our Website or our Portal, or sign up for any other service that we offer;
• post information or other content on our Website;
• complete a survey;
• Telephone numparticipate in a contest or other promotion; orber;
• Mobile number;contact us through email, or otherwise communicate with us or provide information to us, for example when making an enquiry about a particular service that we offer.

Information collected by automated means

We also obtain some of your personal information by automated means when you visit our Website or use the Portal, such as the IP address of the device you use, the geographical location of your device, the browser you are using, the URL you came from, the web pages you access, and your usage of the Portal. If you use the mobile application version of the Portal, we may collect location data to enable your 'digital access pass', even when the app is closed or not in use

We use cookies and similar technologies where this is necessary to operate our Website and our Portal and may also use these technologies to track your usage of our Website and our Portal.  For more information about how we use cookies, please refer to our Cookie Policy on www.getequiem.com/support/cookies.

If you are a user of our Website

If you browse our website, create an account or request any information via our Website (in this section, "Website User" or "you"), we will use your personal information in the following ways.

If you are a user of our Portal

If you browse our website, create an account or request any information via our Website (in this section, "Website User" or "you"), we will use your personal information in the following ways.If you use our Portal to request products, services or information (in this section, "Portal User" or "you"), we will use your personal information in the following ways.

We will not share the personal information we collect from you through our Website or our services with third parties, except as described in this Policy on our Website or as required by law. To the extent permitted by applicable law, we may disclose information to the following recipients or categories of recipients:

• Other members of our corporate group. This means we may share your personal information with our subsidiaries, and our ultimate holding company Equiem Holdings Pty Limited and its subsidiaries.
• Third party organisations who provide products or services to persons in your building or site, to the extent that such third party organisations require personal data for the purpose of performing their obligations under contracts with you;
• Our service providers and suppliers, who process such information for us or on our behalf (such as website or database hosting companies, address list hosting companies, email service providers, analytics companies, search engine providers, distribution companies, fulfilment companies, and other similar entities that help us to operate the website and/or provide functionality, content and services);
• As required by law, or to provide information as required by local law enforcement agencies, other local government authorities, or otherwise as required by law; and
• On a case by case basis, in the event that Equiem or substantially all of its assets are acquired by one or more third parties as a result of an acquisition, merger, sale, consolidation, bankruptcy, liquidation or other similar corporate reorganization, where your information may be one of the transferred assets.

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"), in particular to Equiem Services Pty Limited in Australia and Equiem USA LLC in the USA. It may also be processed by staff operating outside the EEA who work for us or for one of our service providers. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this this Policy and applicable data protection laws, including, where relevant, entering into EU standard contractual clauses (or equivalent measures) with the party outside the EEA receiving the personal information. You can request a copy of these standard contractual clauses by contacting us as set out in "How to Contact Us" below.

Our Website may contain links to other sites. Any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party's privacy policy. This Policy does not apply to such linked sites, and we are not responsible for the content or privacy and security practices and policies of these sites or any other sites that are linked to from our Website.

If you are a user of our Website

We store personal information on computer databases and/or in hard copy and will take reasonable physical and technical security measures to protect your personal information in an effort to prevent loss, misuse and unauthorised access, disclosure, alteration and destruction.

Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

Your personal information is stored by us and/or our service providers and suppliers, only to the extent and for the time necessary to achieve the purposes for which the information is collected, in accordance with the Data Protection Laws. When we no longer need to use your information for these purposes, we will remove it from our systems and records and/or take steps to properly anonymise it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject).

You have the following rights in connection with our processing of your personal data. If you wish to exercise one or more of these rights, please contact us with your request at privacy@getequiem.com

Your right to access the information we hold about you

You have the following rights in connection with our processing of your personal data. If you wish to exercise one or more of these rights, please contact us with your You may request access to the personal data we hold about you. Our file of your information will usually be made available to you within 30 days, although occasionally we may not be able to give you access to all the personal data we hold about you. For example, we may not be able to give you access if the information we hold includes both your personal data and the personal data of others and disclosing their information to you would adversely affect their rights.

Please note that if you request a copy of your data using electronic means (such as email), then we will provide a copy of your information in electronic form unless you ask us to do otherwise.

Your right to have your information corrected

You have the right to have incomplete or inaccurate personal information that we process about you rectified. Note that you can always make certain adjustments to certain personal information directly through your online account.

Your right to have your information deleted

You have the right to request that we delete personal information that we process about you. This right applies only in certain circumstances. For example, we are not obligated to delete your data where we need to retain it in order to comply with our legal obligations or to establish, exercise or defend legal claims.or inaccurate personal information that we process about you rectified. Note that you can always make certain adjustments to certain personal information directly through your online account.

Your right to object to us processing your personal data

Where the legal justification for our processing of your personal information is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defence of a legal claim.

Your right to withdraw consent to processing

If you have consented to us processing your personal data for a particular purpose, you have the right to withdraw your consent at any time, free of charge, by contacting us. This includes cases where you wish to opt out from marketing messages that you receive from us (including marketing messages that we send on behalf of third party organisations). You can unsubscribe from marketing communications at any time by following the instructions in any individual message If you withdraw your consent to processing, we may still contact you in connection with your account, relationship, activities, transactions and communications with us.

Your right to have an electronic copy of your personal data transmitted (right to data portability)

Where we hold personal data about you with your consent or for the performance of a contract with you, you also have the right to ask us to provide you with the personal data we hold about you in a structured, commonly used and machine-readable format and, where technically feasible, to transmit that personal data to another organisation.

Your right to restrict processing of your data

You have the right to restrict our processing of your personal information where you believe such data to be inaccurate, our processing is unlawful or that we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it.

Your right to lodge a complaint with the local data protection authority

You have the right to restrict our processing of your perYou have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws.

If you are based in the UK, the Information Commissioner's Office can be contacted as follows:

Telephone: +44 0303 123 1113
E-mail: casework@ico.org.uk
Website: www.ico.org.uk
Web-form: www.ico.org.uk/concerns/
Address: Water Lane, Wycliffe House, Wilmslow, Cheshire, SK9 5AF

If you are based elsewhere in the European Economic Area (EEA), please use this link for a list of local data protection authorities in the EEA countries in which we operate: https://edpb.europa.eu/about-edpb/about-edpb/members_en information where you believe such data to be inaccurate, our processing is unlawful or that we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it.

This Policy may be modified from time-to-time.  If we make changes to this Policy, we will notify you of these changes by email and post an alert on our Website.

If you browse our website, create an account or request any information via our Website (in this section, "Website User" or "you"), we will use your personIf you have any questions, comments or complaints about our collection, use or disclosure of personal information, you wish to ask us to stop processing your personal information, you would like to request a copy of the personal information we hold about you, or if you believe that we have not complied with this Policy or the Data Protection Laws, please contact us by email at contact@equiem.com.au or by writing to us at 10 John Street, London, United Kingdom, WC1N 2EB.

We will take any privacy complaint seriously and any complaint will be assessed with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may reasonably request.

You may also contact our Data Protection Officer, Nathan Barker, using the contact details below. ‍

Email: privacy@getequiem.com 
Phone: 0800 041 8132