ESG & Sustainability Case Studies | Equiem Tenant Platform

"Our aim is to make humans central to the process and build a real sense of community through the app. Equiem shares our vision – its team is open-minded, collaborative and forward-thinking."

Julian Barker
(Former) Head of Smart Places

Equiem-Tenant-App-british-land

"Equiem has really helped us in three main ways. The first: communication. We’re now able to communicate to a wider range of occupants in our buildings. Second, it’s allowed us to activate our tenant amenity spaces much better. Third, it has allowed us to understand what our tenants' needs are, collect information from them about what they really want."

Darrin Williams
Vice President, Real Estate Services

Equiem-Tenant-App-unico

"The Equiem platform has become even more important in finding ways to connect people without physical contact. These types of events are likely to develop fast as people will need more stimulus as parks and buildings become extremely quiet."

Michael Purcell
Director at JLL Property Management

"For office to survive in a post-COVID pandemic world, people have to feel safe. The way you feel safe is you communicate. You over-communicate. Equiem is one of the few out there that can provide that... We are firmly committed to Equiem because they are proven and we know they deliver."

Christopher Rising
Co-founder and CEO

Rising Logo Equiem Tenant App

"During the current (COVID-19) period, we have found Equiem has been a huge benefit, enabling us to ensure our all of occupiers are kept up to date with all relevant information they need."

Sophie-Weinmann-Director-and-Head-of-Manchester-and-Leeds

Sophie Weinmann
Director and Head of Manchester & Leeds

Equiem-Tenant-App-ashdown-phillips

"Through (Equiem), we have been able to share news, updates, resources and events easily as well as gain insights on what and how needs and behaviours have changed as the working dynamic has moved more towards home and flexi working."

Community Manager
Jones Lang & Lasalle
70 St Mary Axe

Invite user participation in ESG initiatives

Problem

In the lead-up to National Recycling Week, our client wanted to ensure that they and their tenants were all aligned around recycling and waste management practices.

Solution

Equiem created a structured engagement campaign designed to educate tenants and invite their active participation. We asked businesses across the portfolio how they minimized waste; what their best practices were around recycling; and educated them as to the intricacies of their local recycling symbols.

Results

Users responded to this campaign immediately, with hundreds of page views and dozens of responses to polls. All told, the average user interacted with our campaign more than nine times.

Drive utilization of Green amenities

Problem

Located on Sydney’s waterfront, our client’s vibrant office complex is like an oasis within the bustling city atmosphere. And the jewel in their crown is a sprawling garden featuring more than 1,000 trees, plants, and shrubs from every continent on Earth. They wanted to make sure their users knew about the garden so they could take full advantage of it.

Solution

Equiem created posts on the tenant portal to ensure that workers were aware of the flora in their midst. Today, the occupants are regular visitors to the garden, and the concierge always has paper bags so that they can pick some herbs to take home at no cost.

Results

Not only does this garden act as a quiet place for reflection and meditation for the building’s busy office workers, it also brings a brand new flavor to the urban business precinct experience. Workers have even been known to use the herbs to make fresh tea!

Build digital campaigns that connect

Problem

Many of our clients in the US found they lacked visibility into the types of sustainability initiatives that were important to their tenants.

Solution

Equiem crafted a communications feed that incorporated sustainability-focused contests in order to get direct engagement from tenants across those properties.

Results

The contests saw nearly 700 responses from building occupiers. The most popular areas of concern were around waste reduction and recycling; energy conservation; and eco-conscious groundskeeping. By using Equiem’s platform, our clients were able to define their ESG agenda based on what their users were most passionate about.

Equiem for environment, sustainability, and governance

Support environmental initiatives

Equiem’s tenant experience technology gives landlords powerful new ways to increase their environmental and sustainability efforts.

"Our aim is to make humans central to the process and build a real sense of community through the app. Equiem shares our vision – its team is open-minded, collaborative and forward-thinking."

"The Equiem platform has become even more important in finding ways to connect people without physical contact. These types of events are likely to develop fast as people will need more stimulus as parks and buildings become extremely quiet."

"For office to survive in a post-COVID pandemic world, people have to feel safe. The way you feel safe is you communicate. You over-communicate. Equiem is one of the few out there that can provide that... We are firmly committed to Equiem because they are proven and we know they deliver."

"During the current (COVID-19) period, we have found Equiem has been a huge benefit, enabling us to ensure our all of occupiers are kept up to date with all relevant information they need."

"Through (Equiem), we have been able to share news, updates, resources and events easily as well as gain insights on what and how needs and behaviours have changed as the working dynamic has moved more towards home and flexi working."

Benefits to ESG initiatives:

Promote ESG initiatives

Easily communicate your sustainability projects and mission to your tenants. Showcase your green building certifications, disseminate sustainability policies, and keep your users involved with regular ESG newsletters.

Log and track issues

Give your tenants a simple way to raise tickets whenever a hazard arises. Equiem’s Work Orders system makes the process simple from start to finish, allowing tenants to log tickets that can be easily assigned to the person responsible for fixing it.

Get SMART about ESG

SMART building technology lets you monitor key indicators like building occupancy and air quality. Combined with detailed analytics on user behavior, you’ll be able to create detailed guides for best practices that actually make an impact.