To build a thriving tenant community and attract the hybrid-working tenants of the future, you need a steady stream of data flowing in from all possible customer touchpoints: Communication, retail, services and amenities, building operations,...
Contextualised data, as the phrase suggests, is all about data generated by practical tenant actions that point to actionable insights.
Post-pandemic, certain smart building tech solutions can give landlords an attractive and unprecedented tool to attract tenants, particularly in the new world of hybrid working.
Retaining tenants and renewing commercial leases is a complicated science, especially considering COVID-19 has catalysed a shift in end-user needs and expectations.
This content series on actionable data is designed to help you analyse and enhance your engagement strategies, whichever platform or solution you use. This time, we're looking at visits per user, as well as three unique email newsletter interaction...
Measuring the hard return on a tenant experience platform, purely in terms of profitability, is not easy. Nor is it simple to benchmark the overall "happiness" of your community. Thankfully, there are many ways to measure success — metrics and...
Let's say you have just launched a functioning tenant experience platform, with lots of registered users and, at the very least, a high monthly active usage (MAU) rate.
When it comes to tenant retention, leasing teams can sometimes find they are operating with limited data and information about the tenants in their buildings — making it difficult to know what tenants want, think, and feel.
To build a thriving tenant community and ensure your tenant experience platform strategy is working, you need a steady stream of data flowing in from all possible customer touchpoints: Communication, retail, services and amenities, events, and more.
Leading global property technology company Equiem is pleased to announce the completion and rollout of the market's first Leasing Analytics Dashboards to directly inform leasing and retention strategies. The new first-to-market, data-driven...
Leading global property technology company Equiem is pleased to announce the completion — and rollout — of its most detailed, data-driven user dashboards to date, cementing the platform as the leading provider of tenant data and analytics to owners...